ServiceNow & AI Consulting — Montréal
Delivering clarity through ServiceNow and AI.
Independent consulting for ServiceNow architecture, ITSM, and AI-augmented development — serving organizations across Canada since 2018.
What I do
My Services
ServiceNow Architecture & Advisory
Strategic platform design and roadmap consulting to align your ServiceNow investment with business goals.
ITSM & Process Design
End-to-end IT service management implementation with best-practice process design and workflow optimization.
Integration Hub & Custom APIs
Seamless integrations between ServiceNow and enterprise systems using Integration Hub and bespoke REST APIs.
App Engine & Low-Code Development
Rapid application development on the Now Platform, from citizen-developer portals to complex enterprise apps.
CMDB & Asset Management
Data accuracy and governance for your configuration management database, ensuring reliable service mapping.
AI-Augmented Development
Leveraging Claude Code for accelerated ServiceNow and full-stack development. Expertise in GitHub (CI/CD workflows, version control), Netlify (deployment pipelines), and Brevo (transactional email and CRM automation).
About
Julien Sauvagnac
With 15+ years in IT (ServiceNow since 2018, AI since 2023, independent since 2025), Julien has led enterprise-scale implementations across some of Quebec's most complex IT environments, spanning ITSM modernization, platform architecture, and deep system integrations.
Previously a senior consultant at Deloitte, Raymond Chabot Grant Thornton, and Nexio, Julien brings the rigor of leading firms with the agility and accountability that only an independent practice can offer.
He partners with IT leaders to translate organizational complexity into clear, sustainable ServiceNow solutions that deliver value from day one.
Also proficient in modern development tooling including Claude Code for AI-assisted development, GitHub for source control and CI/CD, Netlify for deployment, and Brevo for email automation and PostgreSQL for relational database design and AI-powered search via pgvector — bridging traditional ServiceNow consulting with contemporary dev practices.
Clients
Trusted by leading organizations across Canada.
Contact
Ready to talk?
Whether you're planning a new ServiceNow initiative, optimizing an existing platform, or exploring AI solutions, let's discuss how I can help.
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